Terms of Service

1. Acceptance of Terms

By accessing or using Fix My HOA Violation ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Fix My HOA Violation provides educational resources and AI-powered assistance to help homeowners understand and respond to HOA violation notices. Our Service includes informational guides, templates, and AI chat functionality.

3. Not Legal Advice

The information provided through our Service is for general informational purposes only and does not constitute legal advice. We are not a law firm and do not provide legal representation. For specific legal questions, you should consult with a qualified attorney licensed in your jurisdiction.

4. User Accounts

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Payments and Credits

Some features require payment or credits. By making a purchase, you agree that:

• All payments are processed securely through Stripe
• Credits are non-refundable once purchased
• Subscription fees are billed in advance on a recurring basis
• You may cancel your subscription at any time

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Share your account credentials with others
• Use the Service to harass or harm others

7. Intellectual Property

All content on the Service, including text, graphics, logos, and software, is the property of Fix My HOA Violation or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.

8. Limitation of Liability

To the maximum extent permitted by law, Fix My HOA Violation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that any information provided will achieve specific results.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes by posting a notice on our website. Your continued use of the Service after changes constitutes acceptance of the new terms.

11. Termination

We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the Service will immediately cease.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at support@fixmyhoaviolation.com.