Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, name) when you sign up
• Payment information processed securely through Stripe
• Communications you send to us or through our AI assistant
• HOA violation details you share for assistance purposes

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Provide AI-powered assistance with HOA violations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations (payment processing, hosting)
• AI service providers to power our assistance features
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed through Stripe and is never stored on our servers.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fixmyhoaviolation.com.